The great Dan Reiland writes about the most overlooked quality of a good leader.
“Let the one who boasts boast about this: that they have the understanding to know me, that I am the Lord, who exercises kindness, justice and righteousness on earth, for in these I delight,” declares the Lord.” (Jeremiah 9:24)
You can see the balance: justice, righteousness and kindness.
As I read through both Old and New Testaments it’s easy to see that kindness is a consistent expression of God’s heart.
It’s not complicated to be kind, but it can be difficult to practice on a consistent basis at the pace that most leaders run.
I don’t believe that leaders generally lack kindness. In fact, I think most good leaders are kind at heart. The problem is that there are things that steal a leader’s kindness which in turn has a huge negative impact on any leader’s effectiveness.
As a leader, are you concerned with building up & investing in your people? With meeting the needs of those you serve in a loving, humane way? Or do clients = customers = dollars, and employees = tools you use to get what you want?